Matrix Mind

Household staffing & home care · London

The people who make a house feel like home.

Matrix Mind introduces trusted housekeepers, nannies, carers and household staff to families across London — for the long term, for next week, or just while you’re away.

Find your person How we work

Interviewed in person · References checked by phone · Enhanced DBS & right to work verified

Housekeepers·Nannies·Live-in carers·Companions·Private chefs·House managers·Mother’s helps·Housekeeper-cooks·Domestic couples·Weekend cover·

Why Matrix Mind

Staffing a home is nothing like staffing an office.

The right person has to fit your family, your routines and your front-door key — not just a job description. So we take the time to know our candidates properly, and to know you a little too, before we ever suggest a name.

  • A shortlist within 48 hours for urgent cover
  • Every reference followed up by telephone
  • One person looking after you, start to finish

What we do

Three ways we can help.

Permanent placement

Housekeepers, nannies, carers, chefs and house managers, introduced for the long term. We shortlist two or three people worth meeting — never a stack of CVs.

For roles that last years

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Temporary & emergency cover

Holiday, sickness or a sudden gap: cover from people we already know and trust, often within 48 hours, employed and paid through us.

From a single day

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Household HR & payroll

For families who employ directly: contracts, payroll, pensions and gentle, practical HR support all year round.

For direct employers

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How it works

Four steps to the right person.

  1. 1

    A proper conversation

    We visit or call, and mostly we listen: the household, the routines, what good help would look like for you.

  2. 2

    A short list, not a long one

    Two or three people, already met and vetted, whose experience genuinely fits. Their story, in plain words — not a pile of CVs.

  3. 3

    Meet at home

    Interviews and paid trial days, arranged around your family’s week — because chemistry only shows in person.

  4. 4

    Settled in

    We check in at week one, month one and beyond. If anything isn’t right, we make it right — quietly and quickly.

Our promise

Vetted like family.

“We only introduce people we’d welcome into our own homes.”

  • Interviewed in person, always
  • References taken by telephone, not by template
  • Enhanced DBS checks as standard
  • Right to work verified before any introduction
  • Check-ins after every single placement

Shall we put the kettle on?

Tell us what your household needs — we’ll come back to you within one working day.

Call 07880 316957 Send an enquiry